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Given that all Darling Jadore digital knitting patterns and crochet patterns are instant-download PDF files that are immediately emailed to the customer after payment is processed, we do not offer refunds. However, if upgrading to the Premium Pattern Package, an immediate refund on the original knit or crochet pattern ordered will be processed, regardless of the Darling Jadore platform it was purchased from. Please email the Darling Jadore Technical Support Team at and they will be happy to assist you with the refund and upgrade process. 

Read all our FAQs here.

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