Given that all Darling Jadore digital knitting patterns and crochet patterns are instant-download PDF files that are immediately emailed to the customer after payment is processed, we do not offer refunds. However, if you wish to upgrade to the Premium Pattern Package option for the pattern you ordered (if it's available), we always immediately issue a full refund on the original knit or crochet pattern you ordered, regardless of the Darling Jadore platform you purchased it on. Simply email the Darling Jadore Technical Support Team at firstname.lastname@example.org and they will be happy to assist you with the refund and upgrade process. We do not accept refunds on any of our merchandise.
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