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FAQ

What Is A Pattern?

A pattern is a printable digital PDF file containing a set of written instructions describing how to construct an item via knitting or crochet techniques. Patterns contain abbreviations and symbols, and each pattern provides its own symbol key and Stitch Glossary. Some patterns may also contain charts using symbols and a matrix of blocks filled with letters and symbols to describe stitches. All Darling Jadore knitting patterns and crochet patterns come with instructional video tutorials for extra guidance.

Languages

Currently, most Darling Jadore knitting patterns and crochet patterns are written in English, but we also have a few patterns translated into French. We are happy to announce that we are expanding to other languages soon.

Creating An Account

Creating an account with Darling Jadore makes it easier for you to store all of your digital knitting pattern and crochet pattern files and purchasing information in one place, and provides faster checkout. Therefore, you never need to sift through your emails to find your original Darling Jadore confirmation email with the pattern PDF file link; all your files are easily accessible in your account.

Pattern Download Timeframe 

There is no pattern download timeframe. When you order a knitting pattern or crochet pattern or any other digital file from Darling Jadore, you are immediately sent a confirmation email with instructions, your receipt, and a link to download your digital file(s). This link to download your file(s) never expires. That means you can order a Darling Jadore pattern at any time, and save that confirmation email and come back to it years from now, and your link to download your file will still be available for you. If you ever run into any issues with downloading or accessing your pattern file(s), you can send an email to the Darling Jadore Technical Support team at tech@darlingjadore.com and they will be happy to assist you.

Trouble Downloading. Help!

When you become a Darling Jadore customer, you gain access to the Darling Jadore Technical Support Team, our team of technology specialists who are available to assist you and usually respond to all tickets within one or two business days, with typical response time being within the hour. You can reach the Darling Jadore Technical Support Team via email at tech@darlingjadore.com and they will happily assist you with any technical issues.

Required Materials 

Provided on each listing description is the yarn weight and category, needle or hook size, yardage, size guide, skill level, and other pertinent information to make an informed decision prior to purchasing a knitting pattern or crochet pattern. 

Once you order a pattern, you will find a detailed "Supplies" section within each Darling Jadore knitting pattern and crochet pattern. This section lists out both the general materials required (i.e., the yarn weight and category, the hook or knitting needle sizing, yardage, etc) as well as the specific materials required (i.e., the exact brand of yarn and color used to create the photographed item, etc). The materials listed within the "Supplies" section for each pattern are linkable to the exact yarn and materials to purchase online, for convenience. 

Darling Jadore knitting patterns and crochet patterns are designed with yarn that is easy to source, affordable, and available at most chain craft stores, such as Hobby Lobby, Michael's Craft Stores, Walmart, JoAnn, and online through Amazon or other retailers.

Looking to substitute the yarn recommended within our knitting pattern or crochet pattern? We recommend Yarn Suba free and helpful online resource.  

What Do I Get When I Order?

When you order a knitting pattern or crochet pattern from Darling Jadore, you will receive an instantly-downloadable digital knitting pattern or crochet pattern Portable Document Format ("PDF") file. Immediately once payment is processed, you are sent a confirmation email via the email you provided during checkout with all the information regarding your order, including any necessary instructions and your receipt. Within that email, you also receive the link to download your knit or crochet pattern file(s). This link to download your file(s) never expires.

Within each Darling Jadore knitting pattern or crochet pattern digital file, you will gain access to a multiple-page PDF document containing written instructions in English and French (if available for the pattern your ordered) on how to knit or crochet the specific design pattern you have ordered. Additionally, you will gain access to a linkable list to all the recommended tools required to knit or crochet the pattern you ordered. Also included within each Darling Jadore knit or crochet pattern file is a "Stitch Glossary", which is a list of abbreviations, stitches, and techniques required for the particular design pattern you've ordered. This glossary contains written textual information as well as a link(s) that immediately directs you to a corresponding video tutorial demonstrating how that stitch or technique is worked, for reference. We also include all the industry-standard information within each pattern file (i.e., gauge, sizing information, measurements, a schematic, care instructions, etc).  

Lastly, when you become a Darling Jadore customer, you will gain access to the Darling Jadore Technical Support Team, who  can troubleshoot any technical issue you might experience (e.g., issues with downloading your pattern file(s), printing help, etc). They can be reached anytime via email at tech@darlingjadore.com and generally respond to all tickets within the hour.

What's The Stitch Glossary?

Inside each Darling Jadore knitting pattern and crochet pattern is a "Stitch Glossary". This is a glossary containing all the abbreviations within the pattern. These abbreviations are linked to corresponding video tutorials demonstrating how to work that particular stitch or technique. Oftentimes, we also provide brief explanatory text below the stitch/technique and tutorial photos for quick reference. Each Darling Jadore Stitch Glossary is catered to the particular pattern ordered.

Are Hard Copies Shipped?

No. We sell only instantly-downloadable digital knit and crochet pattern files that are emailed to the buyer immediately after payment is processed to the email provided at checkout. No physical hard copies of Darling Jadore knitting patterns or crochet patterns are ever shipped. Likewise, the photographed items are not for sale.

 Gift Card / Store Credit

We offer a digital gift card that is immediately sent to the email provided during checkout. The Darling Jadore gift card never expires, and you get to choose the amount. This is a wonderful gift to give to that special someone you know who loves to knit or crochet, or to grab some store credit for yourself to save for a later date.

Coupons & Sales

You can receive 25% off your next order by joining our newsletter.

On DarlingJadore.com: Year-round, when shopping at Darling Jadore, you can enjoy $5 off your order of $20 or more by entering the coupon code "FIVEOFF" at checkout. This coupon may be combined with other sales or promotions currently going on, and may also be combined with other coupons. It does not, however, apply to the already discounted pattern bundles.

Shopping on Etsy: Year-round, when shopping Darling Jadore on Etsy, enjoy $5 off your order of $20 or more by entering the coupon code "FIVEOFF" at checkout.

Shopping on Ravelry: Year-round, when shopping Darling Jadore on Ravelry, enjoy $5 off your order of $20 or more by entering the coupon code "GET1FREE" at checkout.

New To Knitting / Crocheting

We offer a free  resource page page filled with numerous video tutorials, written text, and photo tutorials of basic knit stitches and techniques required by our knitting patterns. Master those techniques, and you can tackle almost any of our knitting patterns. We also have a YouTube channel where we offer numerous videos of many stitches, nuanced knitting and crochet techniques, and other helpful tips when following a knitting pattern or crochet pattern.  

Left-Handed Help

Whether you are a right-handed or a left-handed knitter or crocheter, all Darling Jadore knit and crochet patterns may be followed. Our patterns, however, are written with right-handed knitters and crocheters in mind, which is industry standard. We offer left-handed knit  and crochet tutorials on our Left-Handed Tutorials playlist on our YouTube channel.

Keep Up-To-Date

You can subscribe to the Darling Jadore newsletter here to keep up-to-date on all our latest knitting patterns, crochet patterns, freebies, tutorials, special coupons sent only to subscribers, and more.

Reselling Finished Items

All finished items made from Darling Jadore knit and crochet patterns may be sold, so long as clear credit has been given to Darling Jadore on the buyer's website.

All Darling Jadore knitting patterns and crochet patterns and photographs on this website and on all our other platforms are the property of Darling Jadore and are thereby purchased under the agreement that they may not be distributed, copied, re-written, or re-sold. All Darling Jadore digital knitting pattern and crochet pattern digital files are protected by U.S. Copyright. It is illegal to redistribute, sell, or share the pattern in part or in whole, electronically or physically.

We do not sell or offer licensing rights to any of our photographs nor permit use of our photographs for any reason.

© 2021 DarlingJadore; All rights reserved.

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Copyright Statement

All Darling Jadore knitting patterns and crochet patterns and photographs on this website and on all our other platforms are the property of Darling Jadore and are thereby purchased under the agreement that they may not be distributed, copied, re-written, or re-sold. Darling Jadore is a registered business through the Secretary of State, and all Darling Jadore digital knitting pattern and crochet pattern digital files are protected by U.S. Copyright. It is illegal to redistribute, sell, or share the pattern in part or in whole, electronically or physically.

All finished items made from Darling Jadore knit and crochet digital patterns may be sold, so long as clear credit has been given to Darling Jadore on the buyer's website.

We do not sell or offer licensing rights to any of our photographs nor permit use of our photographs for any reason.

© 2021 DarlingJadore; All rights reserved.

Printing Help

Head to our "HELP" page for assistance.


Yarn Substitutions

Looking to substitute the recommended yarn within one of our knitting patterns or crochet patterns? We recommend Yarn Sub, a free and helpful online resource.

The Causes We Support

When you purchase The Classic Teddy crochet pattern, half of the proceeds will go directly to the ASPCA, a national leader in the rescue and protection of animals. Darling Jadore is an official Business Ambassador for the ASPCA and we are thrilled for this partnership and the opportunity to support such a wonderful organization. You can learn more about their work here

Likewise, if you purchase an eco-friendly knitting pattern or crochet pattern from Darling Jadore, a portion of the proceeds will go directly to The Nature Conservancy, one of the most effective and wide-reaching environmental organizations in the world. You can learn more about their work here

Refund Policy

You can read our official refund policy here. Given that our digital knitting patterns and crochet pattern files are immediately emailed to the customer after payment is processed, we do not offer refunds; however, if you wish to upgrade to the Premium Pattern Package option (if it is available for the pattern you ordered), we always immediately issue a full refund on the original knit or crochet pattern you ordered, regardless of the platform you purchased it on. Simply email the Darling Jadore Technical Support Team at tech@darlingjadore.com and they will assist you with the refund or upgrade process, or offer a refund in cases of accidental duplicate orders.

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© 2021 Darling Jadore. All Rights Reserved.